I have been having a problem with a third party tool we are using to do farm backups on Sharepoint. It is backing up the WFEs and app servers fine using VSS.. but when it comes time to backup the sql servers the SQLServerWriter keeps dying on me. It keeps going into a state of
Writer name: 'SqlServerWriter'
Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
Writer Instance Id: {7d547239-0f1f-4a37-be21-5873db2ecf49}
State: [8] Failed
Last error: Inconsistent shadow copy
When I restart the service/server the error clears .. but it never lets me do a backup of any of the database components in the Application logs I get errors like this
Preparing for backup
Preparing for backup complete!
Status of writer SqlServerWriter: Stable
Doing snapshot set...
Snapshot set complete!
Time to do snapshot set: 1.014 seconds
Status of writer SqlServer Writer: FailedAtPrepareSnapshotExcepetion type: Idera.Poinbackup.Shared.PBException
Message: Status of writer SqlServerWriter: FailedAtPrepareSnapshot
When I do a list shadows I see a shadow of that operation. but on the list writers I still get
Writer name: 'SqlServerWriter'
Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
Writer Instance Id: {7d547239-0f1f-4a37-be21-5873db2ecf49}
State: [8] Failed
Last error: Inconsistent shadow copy
My sharepoint databases are on a clustered server with 2 hosts.
We have the same setup on development and that works fine with no errors being produced. I have checked that sqlserverwrite is running as the localsystem and that that account is sysadmin on the sql server. I've tried deleting the existing shadows, failing over to the othernode, rebooting servers... but so far I am getting no luck and the vendor is stumped. I have tried uninstalling and reinstalling the app just in case it was a corrupt install.. but that didn't get me anywhere either. I was thinking about reregistering the vss components and I have seen a bunch of somewhate different posts on what to re-register.. so I was hoping one of you guys could point me at something relevant to my situation.
Thanks for any replies in advance!