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SQL Server 2005 - High CPU and blockings using Outlook with BCM 3.0

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Hello,

we are using Outlook with BCM 3.0 for a long period of time (about 1-2 years) now. In the background works a SQL Server 2005 64bit with 16GB of RAM on it and 4 CPUs. From day 1 on we experienced major performance problems using BCM on every client (20-25 clients). We already tried several patches, upgrades, fixes... but nothing helped. We also tried to improve the performance on the clients (using SSD hard disk, configuring registry "Polling-Interval") but nothing helped.

The server still uses a lot of CPU time (from 30 - 70 %) for that instance and the clients always seem to be frozen.

I've made a little trace-file from the server, it would be great if someone of you could analyze it for me, cause I have no experience with it.

I've uploaded the files here: http://www.speedyshare.com/files/28846031/MSSMLBIZ.rar

Any help would be really appreciated.


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